The Provident Fund is a social security scheme managed by the EPFO under the Ministry of Labour and Employment, Government of India. Every salaried employee and employer contribute monthly to the EPF account, which serves as a long-term retirement benefit.
The Universal Account Number (UAN) is a 12-digit unique number assigned to every employee contributing to the PF. It acts as a central identity for accessing your PF details, irrespective of job changes. Activating your UAN and updating your KYC (Know Your Customer) are crucial for easy withdrawals, portability, and claim settlement.
Without an active UAN and verified KYC, your PF benefits may remain inaccessible. UrbanDox bridges this gap by guiding you through EPFO’s digital interface, saving you from delays or repeated rejections.
Errors or delays in PF-related formalities can lead to claim rejections, account freezing, and missed benefits. With frequent job changes and digitization of employee records, updating your UAN profile becomes crucial.
UrbanDox ensures that your account is always up-to-date with correct KYC documents—bank details, Aadhaar, PAN—and helps retrieve inactive or forgotten UANs. For withdrawals, we assist in filing the correct claim form—be it full withdrawal post-resignation, advance for medical or housing needs, or partial withdrawals.
Avoids claim rejection due to KYC mismatch
Enables easy PF transfer between companies
Ensures faster fund withdrawal for emergencies
Provides access to e-passbook and account tracking
Unlocks employer services like pension verification
Ideal for employees, retirees, and job switchers
Any EPFO-registered employee or ex-employee can apply for UAN-related services, update their KYC, or file for withdrawal. UrbanDox supports individuals across sectors, including government, private, and contractual workers.
Must be registered with EPFO (i.e., a PF number allotted)
UAN should be available or retrievable using Aadhaar
Bank account and Aadhaar must be active and linked
For withdrawal: minimum 2 months of unemployment (in most cases)
Partial withdrawal permitted for home loans, illness, education, marriage, etc.
Minimum balance conditions apply for advances
A successful KYC update or withdrawal application depends on accurate documentation and cross-verification across EPFO, Aadhaar, and bank records. UrbanDox ensures all your documents are in order before initiating the process.
Aadhaar card
PAN card
Bank passbook / cancelled cheque
Mobile number linked with Aadhaar
Employment ID / PF number (if known)
Aadhaar card
PAN card (mandatory if withdrawal > ₹50,000)
Cancelled cheque (with your name)
UAN and registered mobile number
Form 15G (if applicable, for tax exemption)
Employment exit date updated by employer
We help ensure your documents are not only complete but compliant with EPFO digital portal norms.
From recovering a forgotten UAN to claiming your PF corpus, UrbanDox supports you throughout every stage.
Account Discovery:
Retrieve UAN using Aadhaar, PAN, or PF number.
UAN Activation:
Activate UAN on the EPFO portal with OTP-based Aadhaar verification.
KYC Upload:
Submit Aadhaar, PAN, and bank details for verification.
KYC Approval:
We coordinate with the employer for digital KYC approval in your EPFO portal.
Eligibility Check:
We verify your reason for withdrawal (retirement, resignation, emergency).
Claim Form Selection:
Identify and fill the correct EPFO form (Form 19, 10C, or 31).
Aadhaar e-KYC & Bank Mapping:
Validate your credentials for a smooth online process.
Claim Submission:
Submit claim via EPFO Member e-Sewa Portal.
Track & Support:
Track your claim status and resolve any grievances through the EPFO helpdesk.
UAN remains the same throughout your employment
KYC mismatch is the top reason for claim rejection
Exit date must be updated by your employer before withdrawal
PAN is mandatory for claims exceeding ₹50,000
Aadhaar must be linked with UAN for e-KYC
Claim forms must match withdrawal type (Form 19 for full, Form 10C for pension)
Incorrect bank details can cause fund return or delay
Track claims using the EPFO Claim Status portal
UrbanDox also helps file grievances in case of rejection
The Provident Fund is a social security scheme managed by the EPFO under the Ministry of Labour and Employment, Government of India. Every salaried employee and employer contribute monthly to the EPF account, which serves as a long-term retirement benefit.
The Universal Account Number (UAN) is a 12-digit unique number assigned to every employee contributing to the PF. It acts as a central identity for accessing your PF details, irrespective of job changes. Activating your UAN and updating your KYC (Know Your Customer) are crucial for easy withdrawals, portability, and claim settlement.
Without an active UAN and verified KYC, your PF benefits may remain inaccessible. UrbanDox bridges this gap by guiding you through EPFO’s digital interface, saving you from delays or repeated rejections.
Errors or delays in PF-related formalities can lead to claim rejections, account freezing, and missed benefits. With frequent job changes and digitization of employee records, updating your UAN profile becomes crucial.
UrbanDox ensures that your account is always up-to-date with correct KYC documents—bank details, Aadhaar, PAN—and helps retrieve inactive or forgotten UANs. For withdrawals, we assist in filing the correct claim form—be it full withdrawal post-resignation, advance for medical or housing needs, or partial withdrawals.
Avoids claim rejection due to KYC mismatch
Enables easy PF transfer between companies
Ensures faster fund withdrawal for emergencies
Provides access to e-passbook and account tracking
Unlocks employer services like pension verification
Ideal for employees, retirees, and job switchers
Any EPFO-registered employee or ex-employee can apply for UAN-related services, update their KYC, or file for withdrawal. UrbanDox supports individuals across sectors, including government, private, and contractual workers.
Must be registered with EPFO (i.e., a PF number allotted)
UAN should be available or retrievable using Aadhaar
Bank account and Aadhaar must be active and linked
For withdrawal: minimum 2 months of unemployment (in most cases)
Partial withdrawal permitted for home loans, illness, education, marriage, etc.
Minimum balance conditions apply for advances
A successful KYC update or withdrawal application depends on accurate documentation and cross-verification across EPFO, Aadhaar, and bank records. UrbanDox ensures all your documents are in order before initiating the process.
Aadhaar card
PAN card
Bank passbook / cancelled cheque
Mobile number linked with Aadhaar
Employment ID / PF number (if known)
Aadhaar card
PAN card (mandatory if withdrawal > ₹50,000)
Cancelled cheque (with your name)
UAN and registered mobile number
Form 15G (if applicable, for tax exemption)
Employment exit date updated by employer
We help ensure your documents are not only complete but compliant with EPFO digital portal norms.
From recovering a forgotten UAN to claiming your PF corpus, UrbanDox supports you throughout every stage.
Account Discovery:
Retrieve UAN using Aadhaar, PAN, or PF number.
UAN Activation:
Activate UAN on the EPFO portal with OTP-based Aadhaar verification.
KYC Upload:
Submit Aadhaar, PAN, and bank details for verification.
KYC Approval:
We coordinate with the employer for digital KYC approval in your EPFO portal.
Eligibility Check:
We verify your reason for withdrawal (retirement, resignation, emergency).
Claim Form Selection:
Identify and fill the correct EPFO form (Form 19, 10C, or 31).
Aadhaar e-KYC & Bank Mapping:
Validate your credentials for a smooth online process.
Claim Submission:
Submit claim via EPFO Member e-Sewa Portal.
Track & Support:
Track your claim status and resolve any grievances through the EPFO helpdesk.
UAN remains the same throughout your employment
KYC mismatch is the top reason for claim rejection
Exit date must be updated by your employer before withdrawal
PAN is mandatory for claims exceeding ₹50,000
Aadhaar must be linked with UAN for e-KYC
Claim forms must match withdrawal type (Form 19 for full, Form 10C for pension)
Incorrect bank details can cause fund return or delay
Track claims using the EPFO Claim Status portal
UrbanDox also helps file grievances in case of rejection
Q: How can I find my UAN if I’ve forgotten it?
A: We retrieve it using your Aadhaar, PAN, or registered mobile.
Q: Is PAN necessary for PF withdrawal?
A: Yes, if your claim is above ₹50,000. Otherwise, tax may be deducted.
Q: What is Form 19, 10C, and 31?
A: Form 19 is for full withdrawal, 10C for pension, and 31 for advance withdrawal.
Q: Can I withdraw PF without employer approval?
A: Yes, with Aadhaar-linked UAN, approval is not needed for online claims.
Q: What if KYC is pending on EPFO?
A: We coordinate with your employer to approve and verify your documents.
Q: Is partial PF withdrawal taxable?
A: It may be taxable if withdrawn before 5 years of continuous service.
Q: How many days does it take to get PF money?
A: Typically 7–15 working days post successful submission.
Q: Can I update my mobile number in EPFO?
A: Yes, we assist in mobile number change through Aadhaar OTP method.